If you've received this message when logging in it could mean multiple things:
1. Your account has deactivated for no utilization over 90 days
2. Your account designee hasn't approved you access
3. Your password needs to be updated
In all of these cases your account designee at your office should be able to resolve these issues for you. Point them in the direction of this knowledge base article for guidance:
https://centralishealth.freshdesk.com/a/solutions/articles/11000117709
If you do not know who your account designee is, contact Support@Centralishealth.com and we can get you pointed in the right direction.
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