Documents not Printing to Desktop

Created by Terri Glover, Modified on Mon, 26 Feb 2024 at 03:24 PM by Terri Glover

1. If your documents are not printing to the CHD, doing a file and exit should always be the first step. Click "File" at the top left of the CHD and then "Exit." Relaunch and try your print job again.



2. If that does not work, you may have something stuck in your print spool, you can try to clear it your self but most likely your IT team will need to do this. Navigate to  C:\Windows\System32\spool\PRINTERS on your PC and clear any items stuck in the spool.


3. After IT clears your spool, re-launch the desktop application and try your print job again.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article