Finding a Sent/Received Work Queue item

Created by Katie Bradley, Modified on Wed, Sep 28, 2022 at 1:21 PM by Katie Bradley

1. Log into the Centralis Health secure web portal and navigate to the Fid Item Page

2. Determine if you are looking for a Sent or Received Item

3. Tell us where you want to search: 

  • Current Work Queue: Will only search the queue you are working in
  • My Work Queues: Will search all of the queues you have diret access to; these are the queue listed under My Profile on the left menu
  • All Work Queues: Searches across all queues associated with your organization, you will only be able to view items found in work queue you do have direct access to. 

4. Narrowing the date range to when you think the item was sent or received will drastically increase the response time to your search

5. If you organization follows recommendations, and adds patients name and DOB on all sent and received items, the best way to search is by entering patients last name and DOB

6. If search returns no results with the above filters, you can use the Attached File Text option. This option will search the text of the first 3 pages, we recommend keeping this simply and start with just the patient's last name.   

***Entering estimated date range is HIGHLY recommended when using Attached File Text search option

7. If you organization used the tag line within the work queue item, you can use the Tag option here to filter by items with similar tags. An example of this might be if all radiology results are updated with a Radiology tag line.

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